Shiraz Travel is situated in the Pimlico area of Central London and has been operating since 2002. With over two decades of experience, the agency has grown into a reputable and fast-developing travel service provider.

Services

Shiraz Travel offers a diverse range of services, including flight bookings, Hajj and Umrah pilgrimages, visa services (such as for Dubai, India, and Australia), air cargo handling with various airlines, and travel insurance. They also offer worldwide hotel reservations at competitive rates. Their usual opening hours are Monday to Friday from 9:30 AM to 5:30 PM, and Saturdays from 10:30 AM to 2:30 PM.

Standout Features

The agency's well-trained and friendly team is known for professionalism, particularly in handling visa applications and securing great flight deals. Clients frequently praise staff members such as Mr. Farid and Mr. Sohail for their courteous and efficient service, making travel arrangements smooth and satisfying. Shiraz Travel is IATA-accredited, allowing direct issuance of flight tickets and hotel bookings.

Facilities & Access

Located just a five-minute walk from Victoria station, Shiraz Travel offers excellent accessibility via Tube and central bus routes. Its central office location ensures convenient visits for clients.

User Reviews

A large proportion of reviews praise the polite manner, patience, and fast responsiveness via telephone or email, with advisers such as Farid, Soheil, Anita, Hamed, and other team members repeatedly mentioned as careful, supportive, and clear in their explanations. A number of users who were based in other UK cities or travelling abroad report that they were able to arrange tickets, flight changes, or visa-related services remotely without the need for in-person visits, and felt well supported during flight cancellations, schedule changes, or refund requests.

Alongside this largely positive feedback, some users have expressed different views. A number of customers believe that ticket prices through the agency are sometimes higher than those offered on online platforms and do not always see this difference as justified, although the agency has referred to service costs and varying conditions. A few reviews mention experiences of a cold or abrupt manner from one telephone adviser. In some cases, users have also referred to weaknesses in communication regarding new regulations.

Overall, Shiraz Travel Agency appears well suited for travellers who value an experienced, accessible, and actively supportive agency for booking flights, arranging routes, and who place strong importance on direct communication with advisers, step-by-step guidance, and follow-up in case of problems.

Key Features

With a customer-focused and personalised approach, Shiraz Travel strives to deliver a professional, transparent, and trustworthy experience. The agency also actively addresses and resolves any service imperfections that may arise.

Location

Shiraz Travel is located in Pimlico, Central London.